About Readings

Payment & Policies

Payment. Payment is required at the time of booking.

Payment Options.  I understand that some of you are uncomfortable with PayPal; I’m just as uncomfortable handling your credit card information. To make arrangements for an alternate method of payment (personal check, postal order, money order or MoneyGram), just email my assistant Kate at kate@debraclementastrologer.com.  If you’d like to purchase a reading using a payment plan, please email Kate and she’ll be happy to customize one for you based on your preferences and budget.

Recordings. Unless you direct otherwise, a complimentary MP3 recording of your consultation will be made available to you via email shortly after your session ends. Although I’m happy to report that to date none have failed, recordings cannot be guaranteed. When you book a session with me, you’re paying for a consultation, not a recording. In the rare event it fails for any reason, your session will not be repeated for free. As a backup, I encourage you to record it on your end as well and/or jot down information you feel is important.

It is your responsibility to download your MP3 recording in a timely manner. Shortly after your session ends, you will receive an email from that contains a clickable link where you can download your MP3. If you cannot download it immediately, please take note of the file’s expiration date. As part of my commitment to client confidentiality, I routinely delete recordings from my laptop, so if for some reason you don’t receive it the same day or are unable to download the recording before it expires, you need to let me know because once it’s gone, it’s gone.

Rescheduling Policy. I understand that life happens, and an unexpected change in plans or circumstances may require you to reschedule your appointment. If so, I just ask that you email Kate or me as soon as possible before your scheduled appointment, and we’ll be happy to reschedule you for a future date. However, if you fail to show up without giving us notice beforehand, you may be charged an additional fee to reschedule your appointment.

Cancellation & Refund Policy. In the event that you change your mind about having a reading and wish to cancel it instead of rescheduling it for another time, you will receive a full refund provided you let us know at least (5) five days before your scheduled appointment. If your cancellation occurs less than five (5) before your appointment, your refund will be 50% (fifty-percent) because by that time I will have already devoted substantial time working with your chart in preparation for our session. If you fail to show up for your appointment without giving any notice, your entire payment will be forfeited.

Confidentiality. All readings are strictly confidential.