About Readings

Policies

Age

You must be 18 years or older to purchase a reading.

Disclaimer

For legal reasons, I must advise you that the readings are for entertainment purposes only. Furthermore, the readings that I provide are for guidance only. What you decide to do, including any actions you take, with the information that I give you, is based on your own personal responsibility and choice. All readings and questions answered should at no time be regarded as legal, medical, financial or psychological advice or business fact and are subject to your own interpretation and judgment. My services are not a substitute for professional services, and it is advised that you should seek advice from the relevant qualified expert. The opinions and comments expressed on the Testimonial pages were given voluntarily and reflect their personal experiences. No representations, promises or guarantees are made or should be construed to be made by Debra Anne Clement that you will have an identical or similar experience.

Confidentiality

All readings are strictly confidential.

Recordings

While I am happy to offer a complimentary recording of your reading, these recordings cannot be guaranteed, so you are welcome to record it on your end and/or take notes. In the event a recording fails for any reason, the session will not be repeated and there are no refunds because a recording failed. You are paying for a reading, not a recording.

If your reading is by Phone, Skype or Zoom, a download link to a complimentary MP3 recording of your reading will be emailed to within 15 minutes after your session ends. It is your responsibility to download the recording before the file expiration date noted in the email. For privacy and practical reasons, I do not maintain a library of readings. Once the link expires, the recording is no longer available.

Rescheduling

I understand that life happens, and an unexpected change in plans or circumstances may require you to reschedule your appointment. If so, I just ask that you email Kate or me as soon as possible before your scheduled appointment, and we’ll be happy to reschedule you for a future date. However, if you fail to show up without giving any notice, you will forfeit your entire payment.

Cancellations and Refund Policies

In the event that you change your mind about having a reading and wish to cancel it entirely rather than reschedule it for another time, you will receive a full refund provided you let us know at least 48 hours before your scheduled appointment. If your cancellation occurs less than 48 hours before your appointment, you will receive a credit that can be applied to an appointment to be rescheduled at a later date. If you fail to show up for your appointment, you forfeit your entire payment.

There are no refunds after a session is completed.